The person who died is called the Decedent. That person's property is called the estate.Present either of these letters to the bank along with the death certificate to close the account. In general, you can't. The bank will not allow you to close it unless you have a letter of authorization from the probate court. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Forms are available for the probate of a will in Montgomery County. If a person dies without a will, a Petition for Letters of Administration may be filed. Complete the information requested on the Mail-in Claim Form page.