You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder. To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account.In New York State, the Surrogate's Court decides what happens to a person's property when that person dies. You'll receive an email within 24 hours explaining what documents are needed to complete your claim. Typically, we require: A copy of the death certificate. When a death occurs, how do you go about closing the accounts of someone who died? You will need account numbers and serial numbers of assets. Sub: Request to close an account due to death. Obtain your letters of testamentary in New York with ease. Such as switching to a different bank or financial institution, or in the case of a deceased account holder.