Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker. Navigating and closing a deceased person's bank account can be tricky.Follow these simple steps to ensure you are able to properly close the account. Sub: Request to close an account due to death. After someone dies, notify the government programs and businesses they used. Cancel benefits payments and close or transfer accounts. Online: Use our online form to notify us about a customer's death. It may, however, be prudent to notify the bank of the Decedent's death. If notified, the bank will typically block any further charges to the account. We'll communicate and work with you on what's needed for handling our deceased client's specific banking relationship.