Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker. You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder.Navigating and closing a deceased person's bank account can be tricky. Follow these simple steps to ensure you are able to properly close the account. Please let me know if any other documents are required for claiming the amount of deceased. Request you to kindly process the request on priority. There may be a need to establish an account in the name of the estate. Online: Use our online form to notify us about a customer's death. We'll need a photocopy of the death certificate to verify the identity and legal residence of your loved one as well as confirm date of death. Fill out Application for Replacement Certificate of Title (Form H-6B).