The bank will also need to see a copy of the Certificate of Trust naming the successor trustee, and the bank will have some forms that need to be filled out. One thing for sure is that the bank will want to know the specific reasons for the removal request as the next-to-kin.Select your relationship to the owner in the dropdown and then select Next. Administration is the process where the Surrogate's Court officially gives out Letters of Administration to a qualified distributee (heir) of the Decedent. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. In New York State, the Surrogate's Court decides what happens to a person's property when that person dies. The next of kin must notify their banks of the death when an account holder dies. Some banks freeze joint accounts after one of the signers dies, which could affect a living account owner's ability to access funds. We're here to help when a loved one passes away.