Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.Include your name, address and account number on the letter. A bank letter is an official document from your bank that provides important information about your business' official bank account. A payable on death (POD) designation means your bank account automatically transfers to a beneficiary upon the death of all account owners and co-owners. Find frequently asked questions about Bank of America. Our new library of financial articles and resources will help you increase or sharpen your family's money managemtent skills! Apply for a bank account online with Santander Bank. Enjoy convenient online bank account options from one of the best personal banks. Move money or setup a future transfer within the Mobile Banking app or Online Banking.