You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder. Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker.How Do Bank Closure Letters Work? Please let me know if any other documents are required for claiming the amount of deceased. Request you to kindly process the request on priority. One thing for sure is that the bank will want to know the specific reasons for the removal request as the next-to-kin. Sub: Request to close an account due to death. Online: Use our online form to notify us about a customer's death. DECEDENTS, ESTATES AND FIDUCIARIES. Chapter. 1. NOTE. Being an authorized representative, having power of attorney, or a joint bank account with the beneficiary is not the same as being a payee.