Sample Letter to Bank Informing the Death of the Account Holder. The death claim letter should be written in the formal letter format.Sample Letter – Asking for a debt write-off when someone is deceased. Synchrony offers an online option to provide the Bank with the notification of the passing of the cardholder. Philadelphia Federal Credit Union in Philadelphia PA makes it easy to find the documents you need to get things done. Visit our disclosures and forms page. Use this letter when someone you know has died and they have left no assets or will behind. Contact us for advice before using this letter. The person acknowledging the record must personally appear before the notary. In the letter, tell us why you don't owe the debt or why you think the amount due on the debt is incorrect.