To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. Most banks will have their own individual procedure for closing a bank account after the title holder of the account passes away.Then, you would be able to take a copy of the death certificate and your affidavit to the bank to access the account. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Generally, the POA automatically expires upon the death of the account holder. Go to the self-service center and look under probate. QUESTIONS. Tax laws that fall under the department's purview are primarily in the areas of income, transaction privilege (sales), use, luxury, withholding, property,. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.