Informal probate is the process for asking the court to appoint a personal representative for a decedent's estate without a hearing. Enclose copy of his death certificate, copy of Pension Payment Order (PPO), your identity documents including Aadhar Card and PAN Card.Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Some places, such as a bank or utility company, need to see a death certificate to verify that a person has died. If funds are sent directly to the bank, you should notify the bank and ask them to return them. Settling a Capital One account after someone has passed away. Our goal is to make our processes clear so that you know what to expect. Gather your documents. While the process for accessing a bank account after death usually isn't complicated, taking the time to understand bank account beneficiary rules can help.