You can use this letter template to write to the bank to request the closure of a direct payments account following the death of the account holder. Please let me know if any other documents are required for claiming the amount of deceased.Request you to kindly process the request on priority. Gather your documents. Closing a bank account when someone passes away isn't difficult, as long as you have the right paperwork for the the teller or banker. Sample Letter to Bank Informing the Death of the Account Holder. The death claim letter should be written in the formal letter format. How Do Bank Closure Letters Work? Informal probate is the process for asking the court to appoint a personal representative for a decedent's estate without a hearing. Settling a Capital One account after someone has passed away.