You'll need the person's Social Security number and certified copies of their death certificate for most agencies and programs. Social Security and Medicare.This page tells you about: What is probate? Is probate necessary? The account agreement can allow the bank to simply deduct amounts owed upon death or some other event. You may be able to file an incident report online, and once it has been processed, receive a Police Report that can be used for insurance purposes. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. First of all, you will need to get the Death Certificate. File the final income tax returns of a deceased person for current and prior years, pay any balance due and claim the refund.