To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. The Society requires that all accounts of the deceased are closed.Bank accounts that are solely in your name can be held up temporarily upon your death. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. Yes you can remove the deceased persons name. Usually you will need a death certificate and updated account agreement. Decree and Order of Allowance of Account (MPC 791). Tell them that you wish to close account number xyz and what to do with any balance of funds. Sign it and date it. Rights of survivorship Generally if one account holder passes away, the remaining partner has full access to the money in the account.