Sample Letter – Asking for a debt write-off when someone is deceased. However, to officially close the account, it's smart to follow up in writing.After someone dies, notify the government programs and businesses they used. Cancel benefits payments and close or transfer accounts. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. This article helps to outline the basics of debts and deceased relatives, and guides the reader on debt validity, authority to manage debts after death, You can reach them directly at 18003475519. tel:18003475519. Gather necessary documents: The bank will want to make sure they are giving the right person the money.