Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts.1. Under the To do list, in the Upload document(s) section, click on the blue document link and a pop up will appear. You might be able to fill out an affidavit and present that along with your mom's death certificate to the bank. I called Bank of America to inquire why they would send a letter saying my mother was dead and they needed her death certificate if she is not dead. Title. LETTER OF ACKNOWLEDGEMENT TO NEXT OF KIN. The beneficiary or beneficiaries must provide notarized letters of instruction in addition to the death certificate. Both joint account with right of. He rose to prominence with his acclaimed starring role in Steven Spielberg's 1993 Oscar winner Schindler's List. An investigation into the Ecuadorian military's involvement in the disappearance of four children from Guayaquil was delayed despite surveillance evidence.