To close a bank account on behalf of someone who has passed away, you must have legal authority to manage the account. A bank closure letter may be needed if you want to close a bank account without having to go to your bank's physical location.Some banks freeze joint accounts after one of the signers dies, which could affect a living account owner's ability to access funds. The forms described in subsection A shall include disclosures to inform persons opening joint accounts of the disposition of such accounts upon a party's death. The bank will not allow you to close it unless you have a letter of authorization from the probate court. Joint deposit accounts may be retitled to remove the deceased customer. It depends on how you and the joint owner decided to hold the account. The money could pass to you, or it could pass to the other owner's heirs. Virginia has no separate probate court. The will should be probated in the circuit court in the county or city where the decedent resided at the time of death.