Gain insights on accessing and downloading your bank statements as PDF files through RBS's digital banking service. Plus, meet Cora, the digital assistant.Easily access your account statement anytime in RBC Online Banking or the Mobile app with these simple steps. Discover how to obtain paper copies of online statements from various banking services. Learn how to save and effectively utilise digital banking features. You can access your account statement within RBC Online Banking or the RBC Mobile app anytime, anywhere with a secure 7-year statement archiving. RBS's failure in October 2008 has imposed large costs on UK citizens. Income statement and balance sheet on pages 210 to. 213 of the RBS Holdings N.V.'s Annual Report and Accounts 2012, dated 27 March 2013. Bank apologises for poor treatment during financial crisis and will automatically refund fees.