Begin the probate process. We're ready to help.This guide explains the account settlement process after the death of a member. Notify Bank of America. We'll ask you for the deceased customer's full legal name and Social Security number to identify their accounts. First National Bank's (FNB) Estate Management Account is designed to help you manage your finances while protecting your estate. A Small Estate Affidavit, along with a copy of a certified death certificate, should be taken to the bank that holds the account. Bank of America accounts. Visit your local financial center or contact Estate Servicing Operations to speak with our dedicated team. Funds belonging to a deceased depositor which remain on deposit in a joint account without right of survivorship belong to the depositor's estate.