How to use the template: 1. In the sample letter, fill in your personal information.This page offers various sample dispute letters to assist you in crafting your own correspondence for different scenarios. You just need to enter your details. Our guide will teach you how to write a letter of explanation, plus offers a free template to help you write one of your own. Send the letter directly to the office, department or individuals involved in the situation. Simply sending the letter to the ombudsman is not appropriate. A goodwill letter is a correspondence that asks creditors to remove negative remarks from your credit reports. Use this sample letter to dispute incorrect or inaccurate information that a business supplied to credit bureaus.