Backorder Letter To Customer In Hillsborough
Description
Form popularity
FAQ
1 Explain the situation Apologize for the inconvenience and thank them for their patience and understanding. Avoid using vague or generic terms like "delayed" or "temporarily unavailable". Instead, use specific and clear language like "backordered until date" or "out-of-stock until date".
An item on backorder is an out of stock product that is expected to be delivered by a certain date once it is back in stock. Businesses will often still sell products on backorder with the guarantee to ship them to the buyer once their inventory has been replenished.
Backorders can be ordered by customers, while out-of-stock items cannot be ordered. In both cases the items are unavailable, but items on backorder are guaranteed to come back in stock and be delivered at a later date, while out-of-stock items are not guaranteed to come back.
It's Your Name here at Your Company. I'm reaching out to let you know that your order will delayed due to some production issues. We apologize for the convenience and promise to update you once it's resolved. Thank you so much for your patience.
