We've got you covered with 25 customer apology letter templates so you can swiftly say "I'm sorry" and start delivering a solution. Say "I'm sorry I hurt you", not "I'm sorry you felt hurt".Get 4 email templates you can send out to customers when their order is delayed due to production issues. Making a Sorry for Out of Stock Item Letter online is simple. Just answer a few questions, and Rocket Lawyer will build your document for you. With these email templates and tips for identifying apologyworthy moments, you can craft meaningful apology emails in a pinch. This body must also include the following: Apologize for your actions. Explain what you have learned. A good business apology letter to customers can make up for bad service, errors with orders, and more. Once again, I want to express our sincere apologies for the mixupit was our mistake, and we are completely responsible for it.