A strategy to handle backorders and delays can reduce refunds and cancellations. Here's how to use email to keep customers engaged.We hope you are doing well. Copy and customize these customer support email templates for your own CS team to answer and resolve customer issues faster. Use this letter template to let your customers know the items they've ordered are on back order and will be shipped as soon as possible. A backorder is an order a customer has placed for an existing item that is currently out of stock. This occurs when demand outpaces supply. Email the customer and tell them that the product needs to be backorderd and can take 1-2 weeks to arrive to our warehouse. Use these templates to inform past customers about new services, prices, or bundles and inquire about reoccurring work during the upcoming season. Are you out of creative ideas to spice up your eCommerce confirmation emails?

Backorder Letter To Customer In Wake

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