For detailed instructions on how to apply, please see Applicants Age 16 and 17. All applicants using Form DS-11 must apply in person.Both parents or legal guardians, must be present with minor children 15 yrs. Office of the City Clerk Passport Acceptance Facility 3025 Madison Street, Riverside, CA 92504 (951) 351-6334. Minors must appear in person to submit their application.