Disability rights information for service animals and emotional support animals in housing. Laws, regulations, and web sources on the law of service, emotional support, and other assistance animals.Learn when Massachusetts laws allow you to bring a service dog or emotional support animal to public places or housing. Registering an ESA in Massachusetts is a very simple process and can be done with just a few steps and clicks through ServiceDogCertificates. A request for a Service or Assistance Animal should be submitted along with the application for housing. This publication provides guidance on the term "service animal" and the service animal provisions in the Department's regulations. The process begins with several pre-qualifying questions which will help determine if NEADS is the right Service Dog organization for you. Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. A dog walking contract should outline the dog walker's major responsibilities and the process for carrying those out. This form should be filled out one per household with each dog's information.