Are their cancellation fees? PHONE: 210-335-2483.Apply for, renew or cancel your Short Term Rental (STR) permit. Report an STR Violation Learn more about Short Term Rental (STR) enforcement. An application is not a contract to rent or a lease. Be sure that withdrawing the application risks only your application fee. Two current forms of ID are required. One must be a photo ID. The other must include your physical address. You may fill out the change of address form or simply make the request in writing. Can agents apply for exemptions?