"Sorry, but we will only consider complete applications which must include all occupants and payment of the non-refundable application fee.". You can ask, but they don't have to answer.They also don't have to be truthful, as admitting to discrimination of any kind is admission of an illegal action. A rental application denial letter, also known as an adverse action letter, is a formal document that a landlord or property manager sends to applicants. Download a customizable rental application rejection letter template for landlords or property managers to professionally notify applicants. Download our free rental application denial letter to use for your rental business. Find your next tenant with Avail tenant screening. Your letter should have a professional and informative tone, covering exactly why you're denying their rental application. You should always act fairly, professionally, and compliantly when rejecting rental applications. Check out our guide below for the best practices.