You should always act fairly, professionally, and compliantly when rejecting rental applications. Check out our guide below for the best practices.Under federal law, a landlord who denies your tenant application because of information in a tenant screening report is required to inform you of that fact. You must specify what on the report you rejected them for whether it's one thing or multiple. I am going to be writing the rejection letters and emailing them out tonight. But one tenant keeps calling and texting for updates. You can ask, but they don't have to answer. They also don't have to be truthful, as admitting to discrimination of any kind is admission of an illegal action.