Bond refund requests are made to the RTA using the Refund of rental bond. This form should be completed when the tenancy agreement has ended.This form records details of your rental bond. You or your lessor can lodge the bond online with the RTA web service. Please provide your full name as shown on your identification. All relevant fields need to be completed or processing delays may result. File Claim Against City Form. File Claim Against City Form (PDF). View this video on how to complete and submit a Refund of rental bond (Form 4) in Queensland, Australia. Global counsel across five continents.