Consumers may be able to file an American Home Shield class action lawsuit if they have experienced financial harm at the hands of the home warranty company. Customer: I had a dispute with American Home Shield For my rental house in Arizona.The company is headquarter in Tennessee. Any termination, cancellation or discontinuation of your American Home Shield Home. Hi I have a Home Warranty with American Home Shield. And I had some issues with a recent claim regarding my AC. View complaints of American Home Shield filed with BBB. BBB helps resolve disputes with the services or products a business provides. Please read this Plan Agreement carefully as it explains what your Plan covers and our obligations, how to file a Service Request, and your. Forprofit organization and world's largest provider of arbitration, mediation and other alternative dispute resolution (ADR) services.