An arbitration agreement is a provision in a contract that stipulates that any disputes arising from the contract will be resolved through arbitration. Find the complete AAA's StepbyStep Guide to Arbitration Filing, covering all aspects of arbitration including ICSID and ICC, in English.What cases can be sent to non-binding arbitration? Any contested civil action filed in a circuit or county court may be referred to non-binding arbitration. It allows parties to resolve disputes without using a judge or jury. Learn how to effectively help others negotiate and collaborate through difficult disputes in the Certified Mediator and Arbitrator course. The American Arbitration Association (AAA) is a well-known alternative dispute resolution forum.