An arbitration clause is a provision in an insurance contract that mandates the resolution of disputes through arbitration. Arbitration is the process of using a third party to settle a dispute instead of taking the case to court.Illinois law requires insurance companies to include arbitration clauses in all insurance contracts containing UM coverage. Arbitration clauses in contracts or other agreements force you to give up your right to file a lawsuit or seek justice from a judge or jury. A mandatory arbitration hearing is a legal proceeding for certain types of civil cases where the plaintiff is asking for money damages only. Most car insurance policies let you resolve your dispute through an outofcourt process called arbitration. Less formal than a courtroom jury trial. Arbitration is a popular dispute resolution method that provides businesses an alternative to litigation. You can learn the meaning of some of the words insurance companies use. The Law Division Mandatory Arbitration program is an alternative dispute resolution process for civil suits seeking money damages.