Arbitration is a mandatory but non-binding informal hearing where a neutral arbitrator, or panel of arbitrators, is selected to hear the evidence in your case. A mandatory arbitration hearing is a legal proceeding for certain types of civil cases where the plaintiff is asking for money damages only.Arbitration: You should check your credit contracts to see if your creditors require arbitration instead of going to court. Many credit cards have arbitration clauses, so the debt buyer should not be suing in court anyways. Rather, they should be filing arbitration. To find your arbitration clause, read the fine print, look for dispute resolution key terms, and utilize the CFPB's credit card agreement database. All Illinois Courts must accept these forms. Scroll down below the chart for important information on how to fill out these forms. You must complete the "Claimant" and "Respondent" portions on the front of a Submission Agreement. In the blank spaces provided for the claimants' names, you.