For assistance with all AF products and services, including support for member arbitrators, please contact: Phone: 1-866-977-3434. Prior to the pandemic and everything shutting down, Arbitration Forums already had an electronic environment.The AAA-ICDR aims to move even the most complicated, multi-faceted cases through mediation and arbitration fairly and cost effectively. Providers of goods or services should undertake reasonable measures to provide Consumers with full and accurate information regarding Consumer ADR Programs.