Insurance arbitration relies upon an arbitrator (the neutral third party) to make an appropriate decision based on the specifics of a claim or case. Arbitration is the process of using a third party to settle a dispute instead of taking the case to court.A mandatory arbitration hearing is a legal proceeding for certain types of civil cases where the plaintiff is asking for money damages only. Our international arbitration lawyers represent private corporations and state-owned enterprises in major international disputes all over the world.