Org and obtain the written Demand for Arbitration form. 17 months and case is still unresolved.Section 23 of these Terms contains an arbitration agreement and class action waiver that apply to all claims brought against Airbnb in the United States. Here's how you can start the binding arbitration process in a dispute with Airbnb. The Backdrop: Arbitration Agreements in the Digital Age. Is alerted that you plan to pursue arbitration, they know it will cost them money out of pocket. Section 22 of these Terms contains an arbitration agreement and class action waiver that apply to all claims brought against Airbnb in the United States. Invoking this clause, Airbnb moves to compel arbitration of Selden's claims. A notice to dispute was left unanswered, so I filed for the arbitration following Airbnb TOS.