Arbitration agreements can be as binding as any other contract. If you have consumer questions or concerns, contact Consumer Affairs at 703-222-8435, Monday - Friday, 8 a.m.Find the best collections attorney serving Fairfax. Call (703) 722-0588 - BerlikLaw is dedicated to helping its clients resolve their disputes through mediation and arbitration. If you don't pay your bills, a debt collector may begin legal proceedings against you. Debt collectors can sue you in court to try to collect the debt. It's up to the debt collector to start arbitration once is dismissed. You can fill out a Grounds of Defense form and bring it with you in preparation for the court date. It's up to the debt collector to start arbitration once is dismissed.