Arbitration is Lowes (and many other corporate entities) way of doing an end run around the legal system of the jurisdiction they're subject to. Customer: I have an arbitration going with Lowe's for a small kitchen remodel that they couldn't meet their obligations using their construction company.A class action lawsuit has been filed after Lowe's Home Centers allegedly sold customers an unfair extended protection plan. This article will cover how you can file a formal complaint and even take Lowes to small claims court if need be.