Arbitration hearings are limited to one hour, which means that each side has up to 30 minutes to testify and present witnesses and evidence. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system.In North Carolina, arbitration may either be binding or non-binding. In some cases, parties voluntarily agree to arbitrate their dispute. Carolina court, parties may seek to compel arbitration under either the FAA or the NCRUAA. b. Mediation. The arbitrator may arrange a mediation conference under principles stated in the North Carolina District Court and Superior Court mediation statutes.