When an arbitrator makes a ruling that requires disclosure of matters that a party claims are privileged or confidential, a party may appeal within. Any type of dispute, claim or controversy arising out of business dealings with any FINRA brokerage firm1 can be resolved in mediation or arbitration.Arbitration should also be considered as a way of avoiding publicity and exposure that can come with a public jury trial. Arbitration and mediation are two forms of alternative dispute resolution (ADR) that can be used to resolve disputes outside of the traditional court system. Arbitration is the most traditional form of private dispute resolution. Arbitration is a binding procedure. When completing the form, steps to follow are: 1. Name the REALTOR® firm involved and all of the REALTORS® involved.