JAMS Riverside Mediation, Arbitration and ADR Services. Citrus Towers, 3390 University Ave.Arbitration is like an informal trial or hearing. The parties present evidence and arguments to their arbitrator, who is an attorney or retired judge. Cassandra S. Franklin, Esq. ,is a seasoned JAMS mediator and arbitrator, proficient at resolving complex disputes through mediation and arbitration. The arbitration award dated October 3, 2023, (the "Award") issued in the arbitration between Riverside and Gemini Insurance Company ("Gemini"). Can I request arbitration against more than one insurance company? The AIDA Reinsurance and Insurance Arbitration Society, ARIAS•U. (951) 742-7681 6780 Indiana Ave.