(2) "Arbitrator" means an individual appointed to render an award, alone or with others, in a controversy that is subject to an agreement to arbitrate. Arbitration is sometimes called "binding arbitration," because the results are permanent.If the arbiter decides the case, the parties must act accordingly. Mediation and arbitration are two alternative dispute resolution processes available through the courts. Arbitration is a form of alternative dispute resolution (ADR). This is a way to resolve disputes outside of judiciary courts. Arbitration is the most traditional form of private dispute resolution. Arbitration is a binding procedure. The Supreme Court of Canada has laid out a definition of arbitration with similar characteristics. Arbitration Clause Defined.