Customer: I had signed a Binding arbitration with Lowes. Contract says Lowes pays arbitration hearing fees, each party is responsible for own representation no matter what the outcome is. UpvoteCustomer: I have an arbitration going with Lowe's for a small kitchen remodel that they couldn't meet their obligations using their construction company. A class action lawsuit has been filed after Lowe's Home Centers allegedly sold customers an unfair protection plan. This article will cover how you can file a formal complaint and even take Lowes to small claims court if need be. Defendant's motion to compel arbitration or, in the alternative, motion to dismiss denied. State law governing arbitration agreements in the state where you last worked as a Lowe's employee shall apply. , will govern and no state, local or other arbitration law will apply. Johnson signed a mandatory arbitration agreement when she went to work for Lowe's. 's Motion to Stay and Compel Arbitration (Doc. 11).