Mediation and arbitration are means to resolve disputes without going to court. Is There a Fee for Your Mediation and Arbitration Services?Mediation and arbitration are non-judicial methods of resolving disputes between two or more parties. Any type of dispute, claim or controversy arising out of. An arbitration agreement is a legal contract that exists between a patient and a medical provider (or their medical insurance company). Like the current Federal Arbitration Act, Utah's old Uniform. Mediation and arbitration are two alternative dispute resolution processes available through the courts. Arbitration is another form of dispute resolution that avoids the need to go to court.