Arbitration is an informal trial held before a neutral court official called an arbitrator. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system.Where there is no dispute over the existence or validity of an arbitration agreement, the court must compel the parties to arbitrate. In North Carolina, arbitration may either be binding or non-binding. In some cases, parties voluntarily agree to arbitrate their dispute. If you and the other party in any family dispute would rather avoid the courtroom, consider arbitration. Section 90-21.61 - Requirements for submitting to arbitration (a) Before Action Is Filed. JAMS handles over 19,000 cases annually, from simple two-party disputes to multi-million-dollar arbitrations and class actions. The Dispute Resolution Section addresses issues that are relevant to both mediation and arbitration, and acts as a resource for practicing mediators. Complete this form and return it to: American Arbitration Association.