Queens Supreme Court, Civil Term 88-11 Sutphin Blvd. Mediation allows people in conflict to meet with a neutral, professional mediator to discuss their issues and get a better understanding of the situation.On this page you will learn how to file an arbitration claim, how to request mediation, and what documents are required for each process. LIDRC provides conflict resolution services in the form of arbitration, conciliation, mediation, surrogate decision making, and training. Parties are encouraged to file their requests for arbitration electronically, using ICC's digital case management platform ICC Case Connect. Org maintains a searchable database of mediators so any party can directly contact the mediator and schedule the mediation.