Mediation allows people in conflict to meet with a neutral, professional mediator to discuss their issues and get a better understanding of the situation. LIDRC provides conflict resolution services in the form of arbitration, conciliation, mediation, surrogate decision making, and training.On this page you will learn how to file an arbitration claim, how to request mediation, and what documents are required for each process. ADR is a group of processes such as arbitration, mediation, or negotiation, in which the parties work to resolve their dispute outside of litigation.