This course was designed to teach students the skills required as third party neutrals (mediators) in the facilitative mediation process. Forms of non-trial dispute resolution: arbitration, mediation and negotiation -- their various permutations and substantive applications.Robert M. Ackerman, Wayne State University ; Document Type. She is a full-time mediator and arbitrator who has devoted her practice to Alternative Dispute Resolution. To be eligible for court-ordered arbitration, a dispute must have been filed as a complaint in the North Carolina court system. R. Wayne Thorpe, Esq. Has been a full-time ADR neutral since 1998.