Why is this happening? You have supplied documentation to Amazon which appears to be forged or manipulated.Feel free to call our consumer assistance line at (919) 716-6000 should you need help completing the form. Before You File a Complaint. My account was randomly locked on Nov. 23, with no notification. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. Ms Legalista is a blog to help people keep their hardearned money in their pockets and out of the hands of scammers. The latest actions to protect consumers from impersonation scams: Amazon files four lawsuits against impersonators behind Prime Video scam.