In most cases, overpayments must be paid back even if you have already spent the money and in some cases, a penalty may be applied. For questions about the overpayment amount, please contact the DES Benefit Payment Control Unit at (602) 364-4300.This document provides an overview of overpayments, how they are classified, why that classification matters, and offers tips for claimants with overpayments. This document explains waiver and offers tips to claimants seeking one with the Arizona Department of Economic Security ("DES"). Pandemic Unemployment Assistance (PUA) provides up to 79 weeks of benefits to qualifying individuals who are otherwise able to work and available for work.