We request that the NYSDOL immediately send waiver applications to all claimants who have been assessed with overpayments of federal benefits. Yes, you can contact SNAP Claims and Recovery (SNAP-CR) for a conference review with one of our representatives at 718-557-1399.HRA may collect overpayments of cash assistance benefits you may have received. HRA recovers these overpayments through a process called recoupment.